(021) 833 7100 / (021) 833 7200 enquiries@gtasa.co.za

Member testimonials

Our Global Travel Alliance customer service consultants strive to deliver consistently high levels of service, while also being flexible – where possible – in meeting our members’ specific needs.  And because we love what we do, we’re always happy to hear from our members about their experiences in dealing with us.

Why is it important for us to hear from you?  It’s quite simple – great reviews and compliments serve to encourage and inspire us, while constructive feedback on areas where we could perhaps improve our service are also shared within our teams to ensure that we’re always attentive to our members’ changing needs.

Dear Nashiya

Thanks a ton. Now I’m relieved. Thanks for your patience and understanding.

Regards

Tsholofelo

Global Travel Alliance SA

Hi Ray,
Thanks for arranging our accommodation at such short notice. The unit was very comfortable, clean and well maintained.You should keep this on your database. The owners also mentioned that they have another unit. Perhaps you can enquirer about that as well.

Kind Regards

Yunus

Global Travel Alliance SA

Hi Ray,

Thanks for arranging our accommodation at such short notice. The unit was very comfortable, clean and well maintained.You should keep this on your database. The owners also mentioned that they have another unit. Perhaps you can enquirer about that as well.

Kind Regards

Yunus

Global Travel Alliance SA

Dear Naomi,

Trust you are well and had a great weekend

Just a note of thanks.  On behalf of Natasha and her friends we would like to thank you for all your assistance in making their first holiday abroad a memorable one.
They are all back home safe and sound.  The young ladies thoroughly enjoyed themselves amidst the mishaps.
They wish to stress their gratitude and sincere thanks to you, for going the extra mile in assisting them in the time of need.

Once again a great big thank you from all.

Global Travel Alliance SA

Dear Gabriella

We would like to say Thank you for being our agent and organising our vacation. It was great, everything went smoothly, even without the wedding ceremony. We will keep in touch when its time for our next vacation.

Kind regards
Fenni Nghikevali and family

Global Travel Alliance SA

Thanks Naomi – and thank you very much for all your help and support in the arrangements.

You have been a STAR.

David Symons.

Global Travel Alliance SA

Hallo Nooline, wil net sê baie dankie, ons het die vakansie vreeslik geniet, dankie vir alles wat jy gereël het, alles was perfek, sal jou verseker weer in die toekoms gebruik, geniet jou naweek
Dankie Joey

YOU ARE A STAR. ***** Five star service.

I highly appreciate your service.

Global Travel Alliance SA

Good evening Tania

I wish to take this moment to commend you for your professionalism, friendliness and always on the ball since my first interaction with you regarding my planned vacation. You are the best in your role and I truly believe that Global Travel has Jem in you. I will wish to deal with you in all my future travel.

YOU ARE A STAR. ***** Five star service.

I highly appreciate your service.

Global Travel Alliance SA

Good day Lindie – thank you for the prompt and efficient way in which my request was handled.  As this was my first time dealing with the company I’m pleased to know that if this is the standard with which you operate, we will have a good relationship in the years ahead.

Kind regards

Maureen

Global Travel Alliance SA

Thanks Laylah for everything, we really appreciate your efforts in making our stay ( for the first time ),  so easy.

Thank you, thank you.

Global Travel Alliance SA

Thanks I have received all the vouchers.

Thanks for all your hard work, GTA has really been of great help.

You have been a super star.

Regards Linda

Global Travel Alliance SA

Thank you so much Nashiya. Your services have been excellent. I appreciate it Global Travel Alliance SA

Hi Gabriella

Thank you so much for all your help.

I really do appreciate it.

Global Travel Alliance SA

Thanks Nontando for all your help. I tried to do your evaluation on the provided pro-forma but something went wrong. I can assure you that your service is even more than awesome! Global Travel Alliance SA

Good Afternoon Kirby,

All the best for 2017!

Thank you so much for the excellent service we have been receiving from you, I have recommended GTA to all my colleagues just because of you!

Kirby,

I wanted to find out from you, as per mail below there are no more cabins available. Is there a possibility that a cancelation could be made and a cabin could become available?

Regards,

Roeschaan

Global Travel Alliance SA

Dear Ken and Vicki-Ann

I’ve had the privilege to deal with Kirby regarding our trip to Bloemfontein and it was a great pleasure.

– Professionalism was in the order of the day.
– Prompt responses with little to no delay
– Took the time to answer questions and explain the details

I’d be more than willing to recommend GTA to any avid traveller, family member and friend.

We look forward to our stay at the end of the month.

Have yourselves a great day and remember to buy Kirby a chocolate to say thank you from us 🙂

Global Travel Alliance SA

Good Afternoon Kirby,

All the best for 2017!

Thank you so much for the excellent service we have been receiving from you, I have recommended GTA to all my colleagues just because of you!

Global Travel Alliance SA

Good day,

Membership no: 558114.

Just to say thank you to Kirby Williams for her excellent service.

Kind Regards

FM Clarke

Dear Vicky-ann, I just want to make use of the opportunity to thank GTA for the excellent services that was rendered to me and my family the past month. More specifically do I want to thank Kirby Williams for her very professional support and service. I have tried to use this services before but I must admit the service and support was never on this high level that I have experienced lately. If this is the type of support and services I will received in future then I have no reservations in my mind that I have joined the right organisation.
Thank you so much

Hallo Layla

Thank you so much for such efficiency. Even when you were on training. I am so grateful and satisfied with all your help. Thank you, thank you. I have all the necessary documents now.  Can I ask for you again next time I want to make a booking?

Have a blessed day.

Kind regards

Karin Jacobs

Global Travel Alliance SA

Good Day

Thank you for your assistance. Will email the booking form later today I’m rating your service 9/10 (90%) It was quiet excellent

Thank you very much

Regards

TH Thabethe

Global Travel Alliance SA

Well done Widaadh! Awesome feedback from Elaine Willemse! Global Travel Alliance SA

Good Morning Madam ,i hope and trust i find you well. I would like to give my appreciation for one of your Travel consultants , Kirby Williams .

She is  pleasant to work with, very efficient and understanding . She gets the job done in seconds,  I would give her a 9\10. Her service is excellent.

Global Travel Alliance SA

Goeie more Nashiya

Baie dankie vir bostaande bevestiging. Dit was weereens aangenaam om met Global reelings te tref. Dankie aan jou ook vir moeite en goeie hantering, ons waardeer dit opreg!

Groete en mooi dag.

Global Travel Alliance SA

Good day Kirby Williams

I  would like to thank you for all your efforts you have done for me.   I  Like  your good sprit of responding to customers. You offered me your  service during Public holiday .
You gave me all the information I needed.
I salute you Kirby Keep it up .
Stay blessed.

Best regards

Global Travel Alliance SA

Hallo Widaadh ! Ek is terug van die boot !! Wat n heerlike vakansie . Dankie vir alles . Global Travel Alliance SA

Hi,

Thanks a million for all the hard work for today .I really appreciate all the effort.

Thanks

Annette

Global Travel Alliance SA

Thanks again for all your efficiency Riaz…absolute star! Have an awesome weekend.

Nols

Global Travel Alliance SA

Hi Friend

Thank you for all the assistance with all our booking.  You don’t have to worry about Valencia any more.  I think everything is now booked and we are ready to go.

Once again thank you a million for all you help.

God bless

Jossie

Global Travel Alliance SA

Goeiemôre

Wil net sê dat Kirby altyd baie behulpsaam is en dadelik reageer wanneer ek ‘n navrae het. Hy is ‘n aanwins vir julle besigheid.

Vriendelike groete

Lida van Onselen

Humansdorp

Global Travel Alliance SA

Thank you for the great service thus far.

Eduan

Global Travel Alliance SA

HI Nontando,

Thank you for your very good service!

I just transferred the money.

Enjoy your day

Global Travel Alliance SA

Good day Nashiya.

I accept the quotation. Please go ahead and book on our behalf.

Thanks once again for your usual excellent assistance.

Regards

Donald Helsby

Global Travel Alliance SA

Dearest Gaby,
Myself and Genevieve would like to thank you for all your patience.  You were extremely helpful and caring.  This trip would not have been possible without you.  You truly are one in a million.  We will think of you while travelling through India. We are super excited and ready to go. :]Kind regards

Carol Dickson

I have made inquiries with Global Alliance in the past but this is the first time I have made bookings through GTA, My experience with you and the service was excellent, the prompt response and follow-ups were done very professionally. I will definitely be in contact with GTA and I will insist that you assist me, no other person Thank you so much for making things very easy for me, this includes the advice you provided in in terms of areas to stay etc since this is my first experience of Port Elizabeth

Hi Kirby

You are a super super

Thank you so much for you patients and all your efforts, I really really appreciate it.  Will do that early tomorrow morning for you.

Global Travel Alliance SA

Thanks Desiree  for your help and booking for our holiday  in December 2017/January 2018.

You have done it professional and with care.

Just a hint more information on were the place is and how it look etc can be helpful .

Thanks again.

Annette  Barkhuizen

Global Travel Alliance SA

Good day Kirby

Thank you very much for your effort that you have put in to get us accommodation on the last minute. You dedication and commitment is highly appreciated.
Regards
O. Imbili

Global Travel Alliance SA

Hallo Tania,

Baie dankie vir AL jou moeite.  Brenda het my gebel en bevestig en ook dat alles bespreek en betaal is.  Weereens se ek vir jou baie dankie !!

Groetnis
Thea

Global Travel Alliance SA

Hi Widaadh,

Sorry for the late feedback.

Thank you so much for booking us in that Hotel in Durban, we enjoy this very much, the boat cruise also was out of the books. Thanks again for all the effort you put into our short holiday. It’s now time to plan for a new adventure suitable for “old” people. I want to go overseas but I do not think out package with you allow to go there.

Thanks again for all.

Global Travel Alliance SA

Good morning Desiree

Thank you so much for getting me such fantastic accommodation at such short notice.  The service that I have obtained from GTA and yourself has, as usual, been excellent.

Thank you so much for everything.

Kind regards

Mary Haddow

Global Travel Alliance SA

Hello hello

Finally got hold of her:) all is good, they house sitting for friends in big house in Noordhoek. Thank you again for all your time, pretty sure you going to hear from me soon…hoping to travel a bit this year.

Thanks again for all your efficiency Riaz…absolute star

Have an awesome weekend ne’

Nols

Global Travel Alliance SA

Dear Sir / Madam

I am very impressed with your staff’s efficiency product knowledge and friendly attitude at EZT Travel (Pty) Ltd T/A Global Travel Alliance SA (GTASA) in Cape Town.

My preferred business were Flight Centre but now I am glad I made the switch due to your excellent service and attitude.

Global Travel Alliance SA

Dear Ken and Vicki-Ann

I’ve had the privilege to deal with Kirby regarding our trip to Bloemfontein and it was a great pleasure.

– Professionalism was in the order of the day.

– Prompt responses with little to no delay

– Took the time to answer questions and explain the details I’d be more than willing to recommend GTA to any avid traveller, family
member and friend.

We look forward to our stay at the end of the month.

Global Travel Alliance SA

Good day Nashiya.

I accept the quotation. Please go ahead and book on our behalf. Thanks once again for your usual excellent assistance.

Regards

Donald Helsby

Global Travel Alliance SA

Sir/Madam,

I would like to take the opportunity to rate Kirby Williams service delivery to me. Kirby was during my discussions with her always very efficient and prompt in her approach. She was always kind and friendly and offered several other alternatives. She is definitely in my opinion praiseworthy and excellent. I will definitely contact her again in the future.

My thanks again to Kirby. She was awesome.

Kind regards

Anita Erwee

Global Travel Alliance SA

Thanks Nontando for all your help. I tried to do your evaluation on the provided pro-forma but something went wrong. I can assure you that your service is even more than awesome! Global Travel Alliance SA

Dear Mr Ken and Ms Vicky-Ann,
Just to confirm that the services delivered by Ms Williams was satisfactory.

Best regards.

Elmarie Kurz

Trust you well, Just wanted to once again give you a HUGE THANK YOU FOR THE awesome holiday you booked for Griffith and I at Amazingwe lodge Their rooms were impeccably clean, their service was excellent, the breakfast buffet was amazing!!1 Yet another memorable holiday we can add to our list!… and none of it is ever possible without your awesome assistance and service . You truly go out of your way with every single thing I have requested and you are a pleasure to speak to over email or over the phone
Thank you soo much again Riaz! I truly truly appreciate you!!! And I look forward to booking plenty more holidays with you!