
Member testimonials
Our Global Travel Alliance customer service consultants strive to deliver consistently high levels of service, while also being flexible – where possible – in meeting our members’ specific needs. And because we love what we do, we’re always happy to hear from our members about their experiences in dealing with us.
Why is it important for us to hear from you? It’s quite simple – great reviews and compliments serve to encourage and inspire us, while constructive feedback on areas where we could perhaps improve our service are also shared within our teams to ensure that we’re always attentive to our members’ changing needs.
Hi Laylah
Thankyou very much for your quick and efficient service you offered to me
Your service is excellent Keep it up 👆 even with others do the same
Hi, Laylah
On behave of my family and me I would like to extend our gratitude and appreciation for you assistances during the three month of holiday arrangements. You were really patience with us since we go a lot back and forth. It was great working with you, once you visit in Windhoek give me a call.
Thanks
a
Global Travel Alliance SAThanks Laylah,
Once I have a voucher for Glenhaven I will not worry you until my next trip.
Thanks once again for your excellent service.
Regards Linda
Global Travel Alliance SAHi Ray,
Thank you the stay was lovely. The Lodge is very neat and the sea view is beautiful. The service from you was excellent and efficient.
Kind Regards
Global Travel Alliance SAHi Nooline
Just want to take a minute to share my experience regarding the assistance of Kirby. I have a had a great experience as she has been very helpful and always friendly assistance towards my very hectic and short notice demands.She assisted me very well on a few requests that has been quite stressful and rushed. I appreciated her return calls and great assistance.
Would like to Thank her and your great service
Much Appreciated
Rico Theron – Namibia
Global Travel Alliance SADear Sir/Madam
Good day! Kindly be informed that am writing to let you know just how much your consultant Ms Kirby Williams contributions as a member of the GTA team is valued. Her reliability and commitment to providing quality, timely work(service delivery) play a significant role in the success of your company, and I want to let you know just how much her efforts are appreciated.
The fact that she keeps on assisting us despite the changes we make to our discounted holidays/accommodation quotes is quarter demonstrating how committed she is to the success of your team and the company. Please let Kirby know that her efforts did not go unnoticed and Thank her so much for her dedication and hard work.
Looking forward to get more cheaper/discounted services on flights /accommodations and many more.
Regards
Chalwa Nyambe (Mrs Mufaya)
Global Travel Alliance SAHey Tania
Oh my, You are not just a star but a super star. Thanks once more for the further arrangements.
Stay blessed 😊!!!
Good Morning
I appreciate your service very much. It is quite ‘excellent’ Love the way you communicate and keep me updated quickly and timely In a scale of 1-10, (bad to excellent) can gladly give you a 9/10
Thanx a lot
Regards
Dr TH Thabethe
Global Travel Alliance SADear Nashiya
Thanks a ton. Now I’m relieved. Thanks for your patience and understanding.
Regards
Tsholofelo
Global Travel Alliance SAHi Ray,
Thanks for arranging our accommodation at such short notice. The unit was very comfortable, clean and well maintained.You should keep this on your database. The owners also mentioned that they have another unit. Perhaps you can enquirer about that as well.
Kind Regards
Yunus
Global Travel Alliance SAHi Ray,
Thanks for arranging our accommodation at such short notice. The unit was very comfortable, clean and well maintained.You should keep this on your database. The owners also mentioned that they have another unit. Perhaps you can enquirer about that as well.
Kind Regards
Yunus
Global Travel Alliance SADear Naomi,
Trust you are well and had a great weekend
Just a note of thanks. On behalf of Natasha and her friends we would like to thank you for all your assistance in making their first holiday abroad a memorable one.
They are all back home safe and sound. The young ladies thoroughly enjoyed themselves amidst the mishaps.
They wish to stress their gratitude and sincere thanks to you, for going the extra mile in assisting them in the time of need.
Once again a great big thank you from all.
Global Travel Alliance SADear Gabriella
We would like to say Thank you for being our agent and organising our vacation. It was great, everything went smoothly, even without the wedding ceremony. We will keep in touch when its time for our next vacation.
Kind regards
Fenni Nghikevali and family
Thanks Naomi – and thank you very much for all your help and support in the arrangements.
You have been a STAR.
David Symons.
Global Travel Alliance SAHallo Nooline, wil net sê baie dankie, ons het die vakansie vreeslik geniet, dankie vir alles wat jy gereël het, alles was perfek, sal jou verseker weer in die toekoms gebruik, geniet jou naweek
Dankie Joey
YOU ARE A STAR. ***** Five star service.
I highly appreciate your service.
Global Travel Alliance SAGood evening Tania
I wish to take this moment to commend you for your professionalism, friendliness and always on the ball since my first interaction with you regarding my planned vacation. You are the best in your role and I truly believe that Global Travel has Jem in you. I will wish to deal with you in all my future travel.
YOU ARE A STAR. ***** Five star service.
I highly appreciate your service.
Global Travel Alliance SAGood day Lindie – thank you for the prompt and efficient way in which my request was handled. As this was my first time dealing with the company I’m pleased to know that if this is the standard with which you operate, we will have a good relationship in the years ahead.
Kind regards
Maureen
Global Travel Alliance SAThanks Laylah for everything, we really appreciate your efforts in making our stay ( for the first time ), so easy.
Thank you, thank you.
Global Travel Alliance SAThanks I have received all the vouchers.
Thanks for all your hard work, GTA has really been of great help.
You have been a super star.
Regards Linda
Global Travel Alliance SAHi Gabriella
Thank you so much for all your help.
I really do appreciate it.
Global Travel Alliance SAGood Afternoon Kirby,
All the best for 2017!
Thank you so much for the excellent service we have been receiving from you, I have recommended GTA to all my colleagues just because of you!
Kirby,
I wanted to find out from you, as per mail below there are no more cabins available. Is there a possibility that a cancelation could be made and a cabin could become available?
Regards,
Roeschaan
Global Travel Alliance SADear Ken and Vicki-Ann
I’ve had the privilege to deal with Kirby regarding our trip to Bloemfontein and it was a great pleasure.
– Professionalism was in the order of the day.
– Prompt responses with little to no delay
– Took the time to answer questions and explain the details
I’d be more than willing to recommend GTA to any avid traveller, family member and friend.
We look forward to our stay at the end of the month.
Have yourselves a great day and remember to buy Kirby a chocolate to say thank you from us 🙂
Global Travel Alliance SAGood Afternoon Kirby,
All the best for 2017!
Thank you so much for the excellent service we have been receiving from you, I have recommended GTA to all my colleagues just because of you!
Global Travel Alliance SAGood day,
Membership no: 558114.
Just to say thank you to Kirby Williams for her excellent service.
Kind Regards
FM Clarke
Dear Vicky-ann, I just want to make use of the opportunity to thank GTA for the excellent services that was rendered to me and my family the past month. More specifically do I want to thank Kirby Williams for her very professional support and service. I have tried to use this services before but I must admit the service and support was never on this high level that I have experienced lately. If this is the type of support and services I will received in future then I have no reservations in my mind that I have joined the right organisation.
Thank you so much
Stunning! Thank you so much Tania
I really appreciate all the extra effort you went to in order to secure the GTASA discount I truly need a good break given the pace of work that I am doing at the moment Will have the best of time in PE together with my daughter I am sure
Take care
Shirley
Global Travel Alliance SADankie Lindie
Ek het dit almal. Baie baie Dankie vir jou flinke diens. Ek waardeer opreg. Lekker met jou gewerk. Ons tydjie is nou naby. Ons viieg Dinsdag. Sal laat weet as ons terug is.
Groete
Hannetjie
Global Travel Alliance SAGood morning Ray,
Our plans has changed. Thank you for your excellent service and for always being so helpful and reliable. It does not go unnoticed, it is appreciated a lot.
Have a beautiful day,
Thank You
Lerato Maseko
Global Travel Alliance SAHi Ray,
Mooi, fast and efficient, I love it. Many thanks.
Can we go for option 1, Broadway Guest House, for 3 nights?
What do we do from now on? Let me know further.
Kind regards,
Ralph.
Global Travel Alliance SALaylah
Laylah, your service was impecable, to say the least. We appreciate the fast speedy service, as well as the follow ups to make sure we still on board. I would most definitely recommend you to future customers, and you really make the booking process fast, and easy. Thanx so much. Looking forward to our next booking together.
Kindest
Global Travel Alliance SAHi Nooline
Just want to take a minute to share my experience regarding the assistance of Kirby.
I have a had a great experience as she has been very helpful and always friendly assistance towards my very hectic and short notice demands.
She assisted me very well on a few requests that has been quite stressful and rushed. I appreciated her return calls and great assistance.
Would like to Thank her and your great service
Much Appreciated
Rico Theron – Namibia
Global Travel Alliance SAThanks Laylah. Once I spoke to you the reaction was very good. I had left a message at the reception but had no joy, then a few days later spoke to you and got very good service. Will ask for you in future. Thanks for the great service and the help. Have a good break if you are taking one. Regards
Global Travel Alliance SAThank you very much Ray, it really was a terrific stay which we will recommend to everybody. Friendly and accommodating staff as well as a beautiful view from our apartment. Will certainly stay there again. Thank you again for your superb help with all our arrangements.
Regards,
Hennie & Leda
Global Travel Alliance SAHallo Layla
Thank you so much for such efficiency. Even when you were on training. I am so grateful and satisfied with all your help. Thank you, thank you. I have all the necessary documents now. Can I ask for you again next time I want to make a booking?
Have a blessed day.
Kind regards
Karin Jacobs
Global Travel Alliance SAGood Day
Thank you for your assistance. Will email the booking form later today I’m rating your service 9/10 (90%) It was quiet excellent
Thank you very much
Regards
TH Thabethe
Global Travel Alliance SAGood Morning Madam ,i hope and trust i find you well. I would like to give my appreciation for one of your Travel consultants , Kirby Williams .
She is pleasant to work with, very efficient and understanding . She gets the job done in seconds, I would give her a 9\10. Her service is excellent.
Global Travel Alliance SAGoeie more Nashiya
Baie dankie vir bostaande bevestiging. Dit was weereens aangenaam om met Global reelings te tref. Dankie aan jou ook vir moeite en goeie hantering, ons waardeer dit opreg!
Groete en mooi dag.
Global Travel Alliance SAGood day Kirby Williams
I would like to thank you for all your efforts you have done for me. I Like your good sprit of responding to customers. You offered me your service during Public holiday .
You gave me all the information I needed.
I salute you Kirby Keep it up .
Stay blessed.
Best regards
Global Travel Alliance SAHi,
Thanks a million for all the hard work for today .I really appreciate all the effort.
Thanks
Annette
Global Travel Alliance SAThanks again for all your efficiency Riaz…absolute star! Have an awesome weekend.
Nols
Global Travel Alliance SAHi Friend
Thank you for all the assistance with all our booking. You don’t have to worry about Valencia any more. I think everything is now booked and we are ready to go.
Once again thank you a million for all you help.
God bless
Jossie
Global Travel Alliance SAGoeiemôre
Wil net sê dat Kirby altyd baie behulpsaam is en dadelik reageer wanneer ek ‘n navrae het. Hy is ‘n aanwins vir julle besigheid.
Vriendelike groete
Lida van Onselen
Humansdorp
Global Travel Alliance SAThank you for the great service thus far.
Eduan
Global Travel Alliance SAHI Nontando,
Thank you for your very good service!
I just transferred the money.
Enjoy your day
Global Travel Alliance SAGood day Nashiya.
I accept the quotation. Please go ahead and book on our behalf.
Thanks once again for your usual excellent assistance.
Regards
Donald Helsby
Global Travel Alliance SADearest Gaby,
Myself and Genevieve would like to thank you for all your patience. You were extremely helpful and caring. This trip would not have been possible without you. You truly are one in a million. We will think of you while travelling through India. We are super excited and ready to go. :]Kind regards
Carol Dickson
I have made inquiries with Global Alliance in the past but this is the first time I have made bookings through GTA, My experience with you and the service was excellent, the prompt response and follow-ups were done very professionally. I will definitely be in contact with GTA and I will insist that you assist me, no other person Thank you so much for making things very easy for me, this includes the advice you provided in in terms of areas to stay etc since this is my first experience of Port Elizabeth
Good day.
I would like to thank Desiree Simons for her good and quick service as we had no struggles. It is a 100% pleasure to have her dealing with our booking and have full trust in her. Thank you again for the hardworking and deticated person you are. Im pleased to say GTSA and their staff are really good and top service all the way. Keep it going and thank you again.
Thank you.
Chantal Gerstner.
Global Travel Alliance SAThank you very much Laylah
Have a lovely weekend. Thank you for wonderful assistance and help. I really appreciate. Outstanding service.
Kind regards,
Karin Jacobs
Global Travel Alliance SAHello Nooline.
I just want to report to you on the excellent assistance and service that was given to me by Mrs Kirby Williams in arranging flight tickets and a car rental. Much appreciated.
Kind regards
Dr Morgan de Wit
Global Travel Alliance SAGood morning
Desiree, you have provided me with excellent service and went well above to accommodate me.
Have a lovely day
Rachel Maree
Global Travel Alliance SAThank you very much Ray.
This was so fantastically effortless 🙂
And the fact that you followed up per phone made it more personal and I felt valued.
I would rate your service and the experience as 10/10.
Have a great day further!
Marietjie
Global Travel Alliance SAKirby’s service is from outstanding quality. She helps us with a great holiday planning.
Thank you!
Global Travel Alliance SAHi Kirby
You are a super super
Thank you so much for you patients and all your efforts, I really really appreciate it. Will do that early tomorrow morning for you.
Global Travel Alliance SAThanks Desiree for your help and booking for our holiday in December 2017/January 2018.
You have done it professional and with care.
Just a hint more information on were the place is and how it look etc can be helpful .
Thanks again.
Annette Barkhuizen
Global Travel Alliance SAGood day Kirby
Thank you very much for your effort that you have put in to get us accommodation on the last minute. You dedication and commitment is highly appreciated.
Regards
O. Imbili
Hallo Tania,
Baie dankie vir AL jou moeite. Brenda het my gebel en bevestig en ook dat alles bespreek en betaal is. Weereens se ek vir jou baie dankie !!
Groetnis
Thea
Hi Widaadh,
Sorry for the late feedback.
Thank you so much for booking us in that Hotel in Durban, we enjoy this very much, the boat cruise also was out of the books. Thanks again for all the effort you put into our short holiday. It’s now time to plan for a new adventure suitable for “old” people. I want to go overseas but I do not think out package with you allow to go there.
Thanks again for all.
Global Travel Alliance SAGood morning Desiree
Thank you so much for getting me such fantastic accommodation at such short notice. The service that I have obtained from GTA and yourself has, as usual, been excellent.
Thank you so much for everything.
Kind regards
Mary Haddow
Global Travel Alliance SAHello hello
Finally got hold of her:) all is good, they house sitting for friends in big house in Noordhoek. Thank you again for all your time, pretty sure you going to hear from me soon…hoping to travel a bit this year.
Thanks again for all your efficiency Riaz…absolute star
Have an awesome weekend ne’
Nols
Global Travel Alliance SADear Sir / Madam
I am very impressed with your staff’s efficiency product knowledge and friendly attitude at EZT Travel (Pty) Ltd T/A Global Travel Alliance SA (GTASA) in Cape Town.
My preferred business were Flight Centre but now I am glad I made the switch due to your excellent service and attitude.
Global Travel Alliance SADear Ken and Vicki-Ann
I’ve had the privilege to deal with Kirby regarding our trip to Bloemfontein and it was a great pleasure.
– Professionalism was in the order of the day.
– Prompt responses with little to no delay
– Took the time to answer questions and explain the details I’d be more than willing to recommend GTA to any avid traveller, family
member and friend.
We look forward to our stay at the end of the month.
Global Travel Alliance SAGood day Nashiya.
I accept the quotation. Please go ahead and book on our behalf. Thanks once again for your usual excellent assistance.
Regards
Donald Helsby
Global Travel Alliance SASir/Madam,
I would like to take the opportunity to rate Kirby Williams service delivery to me. Kirby was during my discussions with her always very efficient and prompt in her approach. She was always kind and friendly and offered several other alternatives. She is definitely in my opinion praiseworthy and excellent. I will definitely contact her again in the future.
My thanks again to Kirby. She was awesome.
Kind regards
Anita Erwee
Global Travel Alliance SADear Mr Ken and Ms Vicky-Ann,
Just to confirm that the services delivered by Ms Williams was satisfactory.
Best regards.
Elmarie Kurz
Trust you well, Just wanted to once again give you a HUGE THANK YOU FOR THE awesome holiday you booked for Griffith and I at Amazingwe lodge Their rooms were impeccably clean, their service was excellent, the breakfast buffet was amazing!!1 Yet another memorable holiday we can add to our list!… and none of it is ever possible without your awesome assistance and service . You truly go out of your way with every single thing I have requested and you are a pleasure to speak to over email or over the phone
Thank you soo much again Riaz! I truly truly appreciate you!!! And I look forward to booking plenty more holidays with you!