I would like to thank your company personnel at the customer services division for their excellent support. Your customer care executive Kirby Williams took care of all my queries in a jiffy.
She also provided timely and helpful information regarding the places i inquired about and went an extra mile to get me more options without asking- This was amazing as we ended up booking at one of her recommendations and not the place we initially inquired for! She has a caring approach and she is a true professional. Please accept my gratitude towards her for her speedy and efficient service. I was able to get a booking confirmation within seconds thanks to her attentive and alert presence. I would especially like to commend Kirby for her professionalism and superlative skills.
I have submitted the proof of payment to her for our booking and I look forward to taking my family on this short holiday. We have been GTA members for almost 2 years and this is our first booking. I am very pleased with the services and with no doubt I am positive she will communicate any other information regarding our accommodation in no time.
I look forward to working with her again in the near future.
Thank you GTA, Kirby Williams deserves a RAISE!
Thank you so much for all your help, you have been exceptional and I will definitely use your services again in ten future. Our stay at the Vineyard Hotel was nothing short of amazing.
The staff were very friendly and helpful at all times. Each and every staff member greeted us whenever we passed them and so on.
As it was our engagement night my fiance had requested for the room to be turned down and I was greeted with a beautifully prepared room with rose petals champagne and the whole nine yards. All the little details that went into the room made our evening that much more special. The room was clean and neat and nothing was out of place. The room also had a very modern yet sophisticated feel with the most beautiful furniture.
We had dinner in the hotel restaurant “the square”. What an experience the food was amazing. The waitress was very professional and it was an all-around good dinner. The pricing is also not crazy like we expected as the hotel is very exquisite and fancy. The gardens are absolutely beautiful and well kept. Even the ground staff greeted us with absolute professionalism.
We had such a wonderful stay at the Vineyard Hotel that we have decided that we will return each year for our anniversary. I would recommend the hotel without hesitation. Thank you for making our engagement evening that much more special.
Well done to each and every staff member at the vineyard hotel it was the most special and pleasant stay we have ever had at any place.